You can EARN REWARD POINTS when you take tours, dine and shop at participating locations.
Your points add up and convert to more benefits, conveniences and vacation fun.
Look for Reward Points: ✔ throughout this app to see which activities earn you points.
To receive your points on qualifying activities follow the instructions at COLLECT REWARDS in the My Account section of this app.
HAVE FUN ~ You're on Vacation!
Credit card will be charged in full at the time of booking. Tour availability is not guaranteed until full payment is received
Rates are quoted in US dollars and will be converted and charged in Mexican pesos (MN) at the prevailing official bank exchange rate on the date of transaction.
Special requests typically refer to special devices including infant or toddler restraints, handicapped-equipped vehicles and/or any other special requirement or device not included in the service description. Please note your requests in the "Comments" section of the reservation form and we will do our best to accommodate your request(s). Please be advised that ALL special requests are subject to availability upon arrival. We cannot guarantee that the service provider will honor your requests.
After payment has been processed, all cancellations are subject to penalties.
Cancellation requests received more than twenty-four (24) hours prior to scheduled departure time are subject to a five (5) percent penalty based upon the total amount of the reservation.
Cancellation requests received less than twenty-four (24) hours prior to scheduled departure and failure to arrive are considered "no shows." NO REFUNDS WILL BE MADE FOR NO SHOWS.
Date and time changes are permitted forty-eight (48) hours prior to scheduled departure time.
To modify and/or cancel your reservation, please contact X or call X..
Most tours operate rain or shine; boat excursions will only be cancelled if the port authority deems sea conditions unsafe. Please contact X or call X to confirm tour will operate as scheduled.
In the event of a medical and/or other related emergency, you may reschedule or cancel with a valid medical certificate. Please contact X or call X..